Sunday, November 9, 2014

Sephora Lockout

I don't know what is going on in Sephora land at the moment.



With the 20% off sale I was excited to go and get my family and friends a bunch of Christmas gifts and perhaps a few exciting new additions to my own collection on the side. But, no. I live in Japan. A place which, it seems, Sephora is deliberately blocking out of this major sale.

I guess the politically correct way to say that would be 'ALLEGEDLY' deliberately blocking.

Granted I have only recently been able to purchase from Sephora. I went on a trip to Hawaii back in July of this year and was overwhelmed by the excitement of a store centered around us beauty product obsessed. A shop you could walk into a complete and utter mess and walk out of with a brand new face.

So many brands and a variety of prices it's hard for me to find a reason not to validify my expenses resulting in almost immediate upgrade to VIB level.

I thought when I returned to Japan a week later, laden with nail polish, lipstick and bronzer, I would never have a chance like that again. Japan is sorely lacking in the ranges I crave and, especially, the colours I need for my porcelain white skin. But then, I discovered Sephora.com the remedy to all my woes.

I saved a bit more and by the time my Hawaiian purchases had run dry I was ready to make another order. I anticipated my new makeups arrival every waking second. When it finally came I played around and changed my whole makeup routine. With the help of Kat Von D I was now an eyeliner specialist where before I would get frustrated before I even began.

As my makeup once again began to dry up I started saving again and researching into more new and exciting brands. A constant flow of filling and emptying my basket. I looked forward to the help of First Aid to clear my dry spots in the colder season and the use of Bite lipstick to give me gorgeous lips but still keep it appropriate for the work place. I even listed up a bunch of gift sets ready for the season of giving.

Then I got the 20% off email.

I could've screamed but the walls here in Japan are very thin and explaining my excitement over a beauty sale to my neighbour would've been a hassle and my vain would have been open to judgement.

I counted down the days and talked over my intended purchases with my friends. I even recommended and directed a few new-to-makeup types to the site and showed them my favourites.

But for the past few days I have been completely blocked from the site.

A supposed 404 message stopped me at every link.

I read the articles online and, while I still don't believe they are 100% the truth, I do find some of the evidence astounding.

What I'm trying to say to you, Sephora, is; I'm here for the love of makeup, not the blatantly illegal profit making business.

Twitter keeps assuring me that the tech people are on it and it will be fixed soon but the time is almost up and I have no answers.

Whether or not this will stop me from purchasing from Sephora in the future, I do not know. But it will, most certainly, stop me from refreshing my supply for now and you can bet I will not be buying Christmas gifts from Sephora this year.

You missed out on one loyal customer Sephora. I will not be going back to the norm once this sale ends.

As Walt Disney said to P.L. Travers, "That ship has sailed".

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